You can call me Al

(16) I am starting to feel like Al Bundy from "Married With Children." Everyday after work, Al would enter the living room and say, "A fat lady came into the shoe store today . . ."

On Wednesday, a guy calls the office to make a reservation for his wife and mother-in-law. I give him three choices, and he picks the cheapest one. Today, the wife comes in and looks at the pictures of the house and asks if she can move. One of the gals tells her that she is responsible for the reservation, so no, she can't move. She calls back shortly after arriving at the house saying it's dirty. The gal asks, "How is it dirty?" The lady says the tub is dirty. The gal argues for a second, then asks me. I tell her to let the lady come back and choose something else.

The lady comes in and I give her her choice (her husband had asked for something with two beds, and the most expensive choice I gave him had been booked). She asks for more options. So I give her four one bedroom guesthouse and one four bedroom cottage that was three times the price of the one she didn't like. She takes the only option, and I explain that it will cost $20 more per night. The Lady sighs loudly and says okay.

The lady's mom starts bitching. The house that her son-in-law booked provided coupons for a continental breakfast. I told that, yes, it did. I explained that to the lady's husband. So the lady pays the difference. The mom asks if we do math the same way she does. I ask her what she means and she says, "How can $260 become $290?" I explain taxes to her. The lady gets my name and the gals name and asks who she can talk to to complain. (She had muttered something about everyone being sarcastic.

So, let's see, she's mad at me because her husband picked something she doesn't like?

I hate customers.

[Note: The next day, I spoke to the homeowner whom I had called when the guest said they hated the house. She said that when she arrived to ask them what was wrong, the mom had picked up the two coupons left for breakfast, and tried to stealthily put them back where she found them. No wonder Mom was so interested in the taxes! She got busted trying to steal from a homeowner.]